Privacy policy
This Privacy Policy describes how Drippedmonk (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our Shopify store (the "Site") or otherwise communicate with us.
By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Personal Information We Collect
When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
Information Collected Directly from You
Contact Information: Name, shipping address, billing address, email address, and phone number.
Order Information: Items purchased, payment information (processed securely through Shopify Payments or other third-party gateways), and billing details.
Customer Support Information: Information you choose to provide during communications with our team.
Information Collected Automatically
When you access our Site, Shopify automatically collects certain information about your device, including:
Browser type, IP address, time zone, and cookie information.
Web pages or products you view, search terms, and how you interact with the Site.
2. How We Use Your Personal Information
We use your personal information to provide our products and services to you, which includes:
Fulfilling Orders: Processing payments, arranging shipping, and providing you with invoices and/or order confirmations.
Communication: Screening orders for potential risk or fraud, and providing you with updates, tracking details, or customer support.
Marketing & Optimization: Providing you with targeted advertisements or marketing communications we believe may be of interest to you (where permitted by your preferences). We also use this data to optimize and improve our Site experience.
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above.
Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.
Service Providers: We share data with third-party logistics, delivery partners, and payment processors to complete your transactions and deliver your apparel.
Legal Compliance: We may share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
4. Behavioral Advertising & Cookies
We use cookies, pixels, and similar tracking technologies to power our store, remember your preferences, and run targeted advertising campaigns (such as Meta/Google retargeting ads).
You can opt out of targeted advertising through the settings of the platform you are using (e.g., Google Ads Settings or Facebook Ad Preferences).
You can also manage or block cookies directly through your internet browser settings, though blocking cookies may impact your user experience on our Site.
5. Your Rights (Regional Frameworks)
Depending on where you live, you may have specific rights regarding your personal data:
GDPR (Europe): If you are a resident of the European Economic Area (EEA), you have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or erased.
CCPA/CPRA (California): If you are a California resident, you have the right to request access to the specific pieces of data we collect, to know how we share it, and to request deletion of your information.
International Data Transfer: Please note that your information will be transferred outside of Europe, including to Canada and the United States, via Shopify's secure servers.
To exercise any of these rights, please contact us using the information provided below.
6. Data Retention
When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to delete this information.
7. Changes to This Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
8. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at:
Email: Support@drippedmonk.com
Mailing Address: Shop No: AGF 107, Sector -D Shopping Square II, Sushant Golf City, Varanasi Road, Sultanpur Road, Lucknow
Uttar Pradesh - 226030